Privacy policy

Last Updated: November 20, 2025

Buorxx (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile application, or related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide directly, including:

Full name
Email address
Phone number
Delivery address
Payment details (processed through secure third-party processors; we do not store card numbers)
Identification details for verification (where required)
1.2 Transaction & Order Information
Products you purchase
Order history
Currency, costs, and shipping details
1.3 Technical Information

Automatically collected when you use our Services, such as:

Device information
Browser type
IP address
Cookies and tracking data
App usage data
1.4 Optional Information

If you choose to provide:

Feedback and reviews
Customer support messages
Profile photo
2. How We Use Your Information

We use collected information to:

Process and fulfill your purchases and shipments
Verify your identity and prevent fraud
Improve and personalize the Services
Communicate order updates, promotions, and customer support responses
Analyze usage patterns to enhance functionality
Comply with legal obligations
3. Legal Basis for Processing (For GDPR Regions)

Where applicable, we process your data based on:

Contractual necessity (to fulfill your orders)
Legitimate interests (improving our services, preventing fraud)
Consent (marketing or optional data)
Legal obligations
4. How We Share Your Information

We may share your information with:

4.1 Service Providers

Trusted third parties that help us:

Process payments
Handle international shipping
Manage logistics and delivery
Provide marketing tools
Host and secure our platform
4.2 Business Partners

E-commerce platforms and suppliers from which purchases are made.

4.3 Legal Authorities

If required by law, court order, or to prevent fraud or harm.

We do not sell your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

Remember your preferences
Improve user experience
Analyze website/app performance

You may disable cookies in your browser, but some features may not function properly.

6. Data Security

We implement industry-standard measures to safeguard your data, including:

Encryption
Secure servers
Access controls

While we strive to protect your data, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your information only as long as necessary for:

Order processing
Legal obligations
Resolving disputes
Improving services

You may request deletion of your account or data at any time.

8. Your Rights

Depending on your region, you may have rights such as:

Access to your data
Correction of inaccurate information
Deletion of your data (“right to be forgotten”)
Restriction or objection to processing
Data portability
Withdrawal of consent

To exercise these rights, contact us at privacy@buorxx.com.

9. Children’s Privacy

Buorxx does not knowingly collect or process data from individuals under the age of 16. If such information is discovered, it will be promptly deleted.

10. Third-Party Links

Our website/app may contain links to external platforms. We are not responsible for their content or privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new “Last Updated” date. Continued use of the Services indicates acceptance of the updated policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, contact us:

Email: privacy@buorxx.com
Website: www.buorxx.com
Support: Through the app or customer care portal